FAQs

WHO IS MANZANITA KIDS?

We are Adrienne and David, welcome to Manzanita Kids! We design and make our heirloom quality toys right here in our Seattle home.
We believe the best toys can be simple, durable, tactile and spark the imagination. Through good design, quality materials and fine craftsmanship we aim to make toys to last generations.
To learn more about us, click here to read our Etsy interview.
https://www.etsy.com/blog/en/2012/featured-shop-manzanita-kids/

In 2019, we began making Little Sapling Toys' designs. We’ve been in touch with Nick and Kimber over the years and we have a great deal of respect for what they accomplished with their toy business. We were honored when they approached us to carry on their designs. So, while Little Sapling is closed, many of their designs are integrated into our offerings. We think it’s a great fit.

AN ECO-FRIENDLY PHILOSOPHY
We carefully select the best American hardwoods for our toys and buy from a local source. This beautiful wood is sanded by hand and enhanced and protected by our own blend of beeswax and organic jojoba oil, which we apply and polish by hand.
The birch plywood we use for our modular toys is furniture grade and of the highest quality, it exceeds the strict requirements set by the European Union and the California Environmental Protection Agency (CLARB II compliant). Our toys are safe, durable, beautiful and meant to be passed to the next generation.

A SUSTAINABLE PLAN
Our family business was born out of the desire to offer natural, safe and challenging toys, while supporting our family. Sustainability is central to our work: we build our toys to sustain our family, to sustain play, to sustain learning, to sustain our local community, to sustain our environment. We hope our toys foster a love of learning, curiosity and imaginative play for your little ones.

WHAT IS YOUR CURRENT TURNAROUND TIME?

Your order will ship in 7-9 business days.

IS THIS TOY SAFE FOR MY BABY TO CHEW ON, HOW DO I CARE FOR THE TOYS?

Wood is naturally anti-bacterial! We recommend not using water to clean. Fine sandpaper will remove a blemish and food grade safflower is a great choice to refresh the finish. We design all our teethers and toddler toys to be ideal for chewing, here's how:
We do not use stain, paint or dye! We choose woods that have natural colors and finish them with our own light beeswax and organic jojoba oil finish to bring out the beauty and contrast of the woods. 

We use high-quality, solid hardwoods that do not splinter when finished properly. If you have any problems with your toys, please contact us immediately.

A few of our toys for the older kids are not designed for chewing, the toys are designed to be age appropriate.

DO YOU OFFER WHOLESALE?

We do offer wholesale. For more info, visit our Wholesale Page.

WHAT IS YOUR RETURN POLICY?

We do accept returns, please contact us within one week of receiving the toy.
It is the customer's responsibility to ship the toy back, we refund the toy cost minus our shipping cost.
Cancellations can be made up to one hour after placing your order.
Personalized or custom toys are not refundable.

WHAT ABOUT SHIPPING?

We ship via USPS and Fedex for domestic orders, we are not responsible for any delays due to weather or carrier issues. We are not responsible for any custom fees or tariffs on international orders. We do not offer an express shipping service option. Most toys are shipped USPS Priority mail, if you need something quickly please contact us when you order.

DO YOU SHIP INTERNATIONALLY?

Sorry, we don't ship outside of the US.

CAN I MAKE AN ORDER AND HAVE IT SENT AS A GIFT?

Of course! We are always happy to include a note! Please select the "Note to Seller" option on the cart page. No pricing is ever included with a package.

 DO YOU MAKE CUSTOM ORDERS?

Not at this time.  

WHERE ELSE CAN WE FIND YOU?

News and fun can be found here:
https://www.facebook.com/ManzanitaKids
and on Instagram: @manzanitakids

We also sell on Etsy and Amazon Handmade.